procuRE starts publishing a series of posts about various personas to better understand the needs and goals of the Challenge.

Personas are a tool for promoting person-centred issues during the design of services. This tool is used in the energy and sustainability domain given the varying practices, expectations and behavioural differences between people.

So let’s meet today’s persona – Mateo, 58. He is a procurer who works at the procuring organisation and has decision-making power about the procuRE project. Swipe to find out about his education, motivations, frustrations and desired features